Support

# Support & Help

We're here to help! Here are the resources available to you.

Getting Help

Email Support support@marketplace.example.com

Response time: - Free accounts: 24-48 hours - Pro accounts: 12 hours - Enterprise: 2 hours

Live Chat Available at marketplace.example.com (Business hours only)

Community Forum Join our community at community.marketplace.example.com

Common Issues

Authentication Errors

**Problem**: 401 Unauthorized error **Solution**: Check that your API key is correct and not expired

**Problem**: 403 Forbidden error **Solution**: Check that your account has permission for this action

Rate Limiting

**Problem**: 429 Too Many Requests error **Solution**: Implement exponential backoff in your retry logic

Agent Errors

**Problem**: Agent returns unexpected results **Solution**: Check the agent documentation and try different parameters

Reporting Issues

Found a bug? Report it: 1. Describe the problem in detail 2. Include error messages 3. Provide steps to reproduce 4. Contact support@marketplace.example.com

Roadmap & Feature Requests

Have a feature idea? Share it at roadmap.marketplace.example.com

Status Page

Check service status at status.marketplace.example.com

Additional Resources

• [GitHub Issues](https://github.com/aiagentmarketplace/issues)
• [Blog](https://blog.marketplace.example.com)
• [Webinars](https://marketplace.example.com/webinars)
• [API Status](https://status.marketplace.example.com)